Welcome to The Tips and Tricks Guide to Active Directory Troubleshooting!
The book you are about to read represents an entirely new modality of book publishing and a
major first in the publishing industry. The founding concept behind Realtimepublishers.com is
the idea of providing readers with high-quality books about today’s most critical IT topics—at no
cost to the reader. Although this may sound like a somewhat impossible feat to achieve, it is
made possible through the vision and generosity of corporate sponsors such as NetPro, who
agree to bear the book’s production expenses and host the book on its Web site for the benefit of
its Web site visitors.
It should be pointed out that the free nature of these books does not in any way diminish their
quality. Without reservation, I can tell you that this book is the equivalent of any similar printed
book you might find at your local bookstore (with the notable exception that it won’t cost you
$30 to $80). In addition to the free nature of the books, this publishing model provides other
significant benefits. For example, the electronic nature of this eBook makes events such as
chapter updates and additions, or the release of a new edition of the book possible to achieve in a
far shorter timeframe than is possible with printed books. Because we publish our titles in “realtime”—
that is, as chapters are written or revised by the author—you benefit from receiving the
information immediately rather than having to wait months or years to receive a complete
product.
Finally, I’d like to note that although it is true that the sponsor’s Web site is the exclusive online
location of the book, this book is by no means a paid advertisement. Realtimepublishers is an
independent publishing company and maintains, by written agreement with the sponsor, 100%
editorial control over the content of our titles. However, by hosting this information, NetPro has
set itself apart from its competitors by providing real value to its customers and transforming its
site into a true technical resource library—not just a place to learn about its company and
products. It is my opinion that this system of content delivery is not only of immeasurable value
to readers, but represents the future of book publishing.
As series editor, it is my raison d’être to locate and work only with the industry’s leading authors
and editors, and publish books that help IT personnel, IT managers, and users to do their
everyday jobs. To that end, I encourage and welcome your feedback on this or any other book in
the Realtimepublishers.com series. If you would like to submit a comment, question, or
suggestion, please do so by sending an email to feedback@realtimepublishers.com, leaving
feedback on our Web site at www.realtimepublishers.com, or calling us at (707) 539-5280.
Thanks for reading, and enjoy!

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